Furniture bureau / services
How buying furniture through the bureau works
Each stage has a clear deliverable and a decision to agree with you. We can start with furniture sourcing or an offer you have already received from a manufacturer.
- 01
Clarify the brief
You send an idea, a list of pieces or a manufacturer’s offer. We clarify dimensions, materials, budget, city and preferred timing. We agree which stages you will entrust to the bureau.
Result: a brief and a proposal for the scope of services.
- 02
Find and compare
We request offers, compare configurations and clarify supplier information. We identify what is confirmed and which questions remain open.
Your decision: choose an option to develop further.
- 03
Record the specification and estimate
We bring together the model, quantity, dimensions, finish, packaging and price. We separate furniture, services and delivery expenses, and clarify the roles of the seller, bureau and contractors.
Your decision: confirm the specific configuration and budget.
- 04
Formalise the order
Before payment, we agree individual terms: payment recipients, authority, documents, payment procedure and responsibility. Payments are made using confirmed bank details.
Result: accepted order terms and an agreed sequence of actions.
- 05
Support production and dispatch
We coordinate agreed activities and document exchange. Photo reports, samples, production inspections, insurance and packaging checks are included to the extent recorded in the order.
Your decision: approve the checks specified in the order and readiness for handover.
- 06
Organise delivery and acceptance
We clarify delivery to the property, access, unloading and agreed additional work. At acceptance, the pieces, completeness and condition are checked; the procedure for recording issues is defined in the order documents.
Result: handover of furniture and documents in the agreed manner.
If terms change
We inform you of a material change in price, model, finish, timing or route before the next agreed action. Item substitutions and additional expenses are not accepted automatically.
Business correspondence and documents
Your order contact is order@import-furniture.ru. We record terms and decisions in writing. Check payment details against the agreed documents; the bureau does not request passwords or verification codes.
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